Healthcare Support Specialist in Primary Care
3 weeks ago
Position Overview
As a vital member of our clinical team, your primary responsibility will be to assist in the effective delivery of healthcare services to our patient population. You will operate under the indirect supervision of the clinical staff, undertaking various tasks and responsibilities as delegated. Collaboration with all members of the practice team is essential, and adherence to practice policies and procedures is expected. A flexible approach to your role within the practice is crucial, as you will work alongside other Multi-Disciplinary Team members (MDT).
Key Responsibilities
Your core duties will include:
- Assisting the practice nurse with health promotion initiatives.
- Conducting baseline assessments such as pulse oximetry, blood pressure, temperature, and pulse rate.
- Facilitating routine and 24-hour blood pressure monitoring.
- Performing wound care, dressing changes, and other clinical tasks as needed.
- Supporting the management of chronic disease clinics alongside the practice nurse.
- Conducting Body Mass Index (BMI) assessments.
- Acting as a chaperone during patient consultations.
- Carrying out venepuncture when trained.
- Administering flu vaccinations upon completion of training.
- Executing ear irrigation procedures under the supervision of the practice nurse when qualified.
- Performing electrocardiograms (ECGs) as required.
- Ensuring that specimens are accurately recorded and prepared for transportation.
- Providing assistance during minor surgical procedures as necessary.
- Maintaining clinical rooms to ensure they are well-stocked and ready for each session.
- Regularly cleaning fridges in accordance with established guidelines.
- Managing clinical waste disposal and replacing sharps bins as per the practice's infection prevention and control policy.
- Completing clinical checks to a satisfactory standard as directed by the Lead Nurse.
- Overseeing stock levels of medications and supplies, reordering as needed.
About Our Practice
Our practice serves a diverse urban and suburban patient population. We are located in a modern, purpose-built facility designed to provide a welcoming environment for both staff and patients. We are committed to enhancing our services and patient care through continuous improvement and collaboration.
Benefits
We offer a comprehensive benefits package, including:
- Membership in the NHS pension scheme.
- BUPA health plan.
- Access to the Health Assured Employee Advisory Service.
- Generous annual leave entitlement.
Additional Responsibilities
In addition to your primary responsibilities, you may also be asked to:
- Participate in practice audits as directed.
- Engage in local initiatives aimed at improving service delivery and patient care.
- Contribute to shared learning within the practice.
- Assist with opening and closing procedures in accordance with the duty rota.
Qualifications and Experience
Essential
- Healthcare qualification (level 3 or 4) or actively pursuing qualification.
- Experience in a Primary Care setting.
Desirable
- Phlebotomy certification.
- Experience working with the public in a healthcare context.
Personal Attributes
We are looking for candidates who are:
- Polite, confident, and cooperative.
- Motivated and forward-thinking.
- Problem solvers with strong analytical skills.
- Empathetic and sensitive in challenging situations.
- Committed to ongoing professional development.
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