Import Operations Coordinator

7 days ago


Hounslow, Greater London, United Kingdom Heathrow Personnel Full time

Exciting New Role at Heathrow Personnel

Heathrow Personnel, a reputable global logistics company, is seeking a skilled Import Operations Clerk to join their team. As a key member of the import operations team, you will be responsible for handling healthcare shipments from start to finish.

Key Responsibilities:

  • Coordinate import shipments, ensuring timely and efficient delivery
  • Prepare and submit customs entries, ensuring compliance with regulations
  • Manage job costing, pre-booking, and invoicing for clients
  • Liaise with overseas agents and key accounts to ensure seamless logistics operations
  • Update clients on shipment status and provide excellent customer service
  • Monitor and maintain Key Performance Indicators (KPIs) and Standard Operating Procedures (SOPs)

Requirements:

  • Minimum 2 years of experience in freight forwarding, with a focus on import operations
  • Proven expertise in customs entries, particularly in the pharmaceutical industry
  • Proficiency in PC software and applications
  • Excellent communication and customer service skills

Working Hours:

  • Monday to Friday, with a flexible schedule to accommodate business needs


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