IT Product Specialist

1 week ago


London, Greater London, United Kingdom Sanderson Full time

**Job Title:** IT Product Specialist/Business Solutions Analyst

**Location:** Flexible, with occasional travel to client sites

**Duration:** 4 months, with possible extension

**IR35 Status:** Inside

**About the Role:**

  • We are seeking an experienced IT Product Specialist/Business Solutions Analyst to join our team at Sanderson. As a key member of our digital transformation team, you will be responsible for analyzing business needs and developing solutions to drive business growth.
  • **Key Responsibilities:**
    • Work closely with cross-functional teams to understand business requirements and develop solutions to meet those needs.
    • Collaborate with stakeholders to identify opportunities for process improvement and implement changes to drive business efficiency.
    • Develop and maintain relationships with key stakeholders to ensure successful project delivery.
    • Provide technical expertise and guidance to project teams to ensure successful project delivery.
    • Stay up-to-date with industry trends and emerging technologies to identify opportunities for innovation and growth.
  • **Requirements:**
    • Proven experience in a similar role, with a strong understanding of business analysis principles and methodologies.
    • Experience working with multichannel contact center solutions, such as Genesys Cloud, NICE CX One, Amazon Connect, or Content Guru.
    • Experience with Oracle CX SaaS products.
    • Strong business acumen, with the ability to analyze complex business problems and develop effective solutions.
    • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
    • Passionate about working on digital transformation projects and interested in technology trends.

**What We Offer:**

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team.
  • Professional development opportunities to help you grow in your career.

**About Us:**

Sanderson is a leading provider of digital transformation solutions. We are committed to helping our clients drive business growth and improve efficiency through the use of technology.



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