IT Product Specialist
1 week ago
**Job Title:** IT Product Specialist/Business Solutions Analyst
**Location:** Flexible, with occasional travel to client sites
**Duration:** 4 months, with possible extension
**IR35 Status:** Inside
**About the Role:**
- We are seeking an experienced IT Product Specialist/Business Solutions Analyst to join our team at Sanderson. As a key member of our digital transformation team, you will be responsible for analyzing business needs and developing solutions to drive business growth.
- **Key Responsibilities:**
- Work closely with cross-functional teams to understand business requirements and develop solutions to meet those needs.
- Collaborate with stakeholders to identify opportunities for process improvement and implement changes to drive business efficiency.
- Develop and maintain relationships with key stakeholders to ensure successful project delivery.
- Provide technical expertise and guidance to project teams to ensure successful project delivery.
- Stay up-to-date with industry trends and emerging technologies to identify opportunities for innovation and growth.
- **Requirements:**
- Proven experience in a similar role, with a strong understanding of business analysis principles and methodologies.
- Experience working with multichannel contact center solutions, such as Genesys Cloud, NICE CX One, Amazon Connect, or Content Guru.
- Experience with Oracle CX SaaS products.
- Strong business acumen, with the ability to analyze complex business problems and develop effective solutions.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Passionate about working on digital transformation projects and interested in technology trends.
**What We Offer:**
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and innovative team.
- Professional development opportunities to help you grow in your career.
**About Us:**
Sanderson is a leading provider of digital transformation solutions. We are committed to helping our clients drive business growth and improve efficiency through the use of technology.
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