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Product Specialist

2 months ago

London, Greater London, United Kingdom 1PGR Services Ltd Full time

Job Summary:

We are seeking a highly detail-oriented and organized Product Specialist to join our team at 1PGR Services Ltd. As a Product Specialist, you will work closely with our sales team to deliver successful customer projects from planning stages to final review.

Main Responsibilities:

  • Work with sales team to deliver successful Proof of Concepts (POCs) and manage live customer projects from planning stages to final review
  • Act as a product expert for sales teams and customers, providing advice and education on how to use our product
  • Understand the individual use cases and needs of each customer, and provide tailored solutions
  • Deliver training on our product and propose workflow solutions to improve customer efficiency
  • Collaborate with our support and technical operations teams to resolve technical issues and improve customer satisfaction
  • Work with leading organizations to help them obtain value from our product

Requirements:

  • Graduated with a minimum 2:1 in a scientific or analytical based discipline
  • Highly detail-oriented with a problem-solving attitude
  • Ability to work in an innovative and fast-paced environment while delivering to deadlines
  • Excellent interpersonal and communication skills, both verbal and written
  • Articulate with a desire to improve customer-facing skills and present to individuals with varying degrees of knowledge
  • Organized with excellent time management skills and ability to prioritize effectively

Language Skills:

Languages useful but not essential: German, French, Spanish, Italian, Dutch ideal, however any language is a bonus.