Customer Service Representative

3 weeks ago

Doncaster, Doncaster, United Kingdom Plusnet Full time
Position OverviewAre You the Right Fit?

At Plusnet, we foster a welcoming environment where every individual is valued and respected. We are dedicated to creating a community that embraces diversity in all its forms, ensuring that everyone feels included and appreciated.

Location: Plusnet Sheffield

Employment Type: Full-time Apprentice

Compensation: £19,500 annually

Hourly Wage: £10.00

Role Responsibilities

If you are enthusiastic and eager to learn, Plusnet could be the perfect place for you. As part of our award-winning Apprenticeship program, you will utilize your personality and passion to provide our customers with exceptional service during every interaction. Our customer service team assists clients with inquiries ranging from billing and contracts to technical support for their devices.

We welcome candidates from all backgrounds, and all you need is the drive and ambition to embark on a rewarding career with Plusnet. Prepare to gain valuable skills, earn competitive pay, and receive training towards an NVQ, along with the benefits of working for one of the UK's leading mobile networks.

At Plusnet, we view ourselves as a family, and this extends to our customers as well. Your primary responsibility will be to ensure that every customer receives personalized and outstanding service consistently.

Your Career Path with Us

We are committed to supporting your professional development and growth. When you are ready to advance your career, we will be here to assist you in achieving your goals.

Benefits of Working with Us
  • Competitive salary with additional incentives throughout the year.
  • Significant discounts on EE & Plusnet products, including mobile and broadband services, leading to substantial savings.
  • Guidance in shaping your career trajectory, as we are passionate about nurturing our employees' potential.
  • Opportunities for community engagement through volunteering days.
  • Optional private healthcare and dental plans for you and your family.
  • Concierge services available.

If you believe you would thrive in this role, we would be eager to hear from you.

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