Customer Service Representative
1 day ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at i2i Recruitment Consultancy. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates.
Key Responsibilities:
- Manage and respond to customer inquiries in a timely and professional manner.
- Process sales orders and resolve any issues that may arise.
- Develop and maintain effective communication with internal teams and external business partners.
- Handle customer complaints and resolve issues in a fair and timely manner.
- Provide excellent customer service and ensure that customer needs are met.
Requirements:
- Strong communication and interpersonal skills with the ability to work effectively with customers and colleagues.
- Ability to work independently and as part of a team.
- Proactive and customer-focused with a strong commitment to delivering exceptional service.
- Proficient in Microsoft Office and other relevant software applications.
- Ability to handle multiple tasks and prioritize workload effectively.
What We Offer:
- Pension contributions up to 6%.
- Discounts on major retailers.
- 25 days holiday.
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