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Customer Service Representative

2 months ago

Gloucester, Gloucestershire, United Kingdom Hooray Works Ltd Full time

About Hooray Works Ltd

Hooray Works Ltd is a dynamic and innovative company that prides itself on providing exceptional customer service. We are currently seeking a highly motivated and enthusiastic Customer Service Representative to join our team.

Job Summary

We are looking for a skilled and dedicated individual to provide top-notch customer service to our clients. As a Customer Service Representative, you will be responsible for:

  • Responding to customer inquiries in a timely and professional manner
  • Providing solutions to customer complaints and concerns
  • Upselling and cross-selling energy plans to customers
  • Performing administrative tasks such as data input and record-keeping

Requirements

To be successful in this role, you will need:

  • Excellent communication skills with the ability to interact with customers in a friendly and approachable manner
  • Strong problem-solving skills with the ability to think critically and come up with creative solutions
  • Basic computer skills with the ability to learn new software and systems quickly

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive hourly rate of £12.00 per hour
  • Guaranteed full-time hours with a regular schedule
  • Full training and support to help you succeed in your role

How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, please submit your application, including your up-to-date CV, for consideration.