Customer Service Representative
7 days ago
Job Summary:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Total Loss department. As a Claims Handler, you will be responsible for providing exceptional support to our customers, ensuring their claims are handled efficiently and effectively.
Key Responsibilities:
- Assess Claims: Evaluate claims and determine the best course of action in line with our company policies.
- Customer Communication: Communicate clearly and empathetically with customers, ensuring they understand each step of the claims process.
- Fraud Detection: Identify and report any potential signs of fraud.
- Team Collaboration: Collaborate with your team to ensure the highest standards of service are met.
- Caseload Management: Manage your own caseload, keeping accurate records and making informed decisions on claims.
Requirements:
- Social Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Problem Solving: Strong problem-solving skills, with the ability to think critically and make informed decisions.
- Attention to Detail: High attention to detail, with the ability to maintain accurate records and ensure compliance with company policies.
What We Offer:
- Recognised UK Top Employer: We are proud to be a recognised UK Top Employer, offering a supportive and inclusive work environment.
- Hybrid Working: Our Smart Working Program offers flexible working arrangements, allowing you to balance your work and personal life.
- Health and Wellbeing: We offer comprehensive health support, including dental insurance, health cash plans, mental health first aiders, and wellbeing activities.
- Bonuses and Benefits: We offer annual bonus schemes, salary reviews, competitive pension plans, and exclusive tech deals.
- Supportive Culture: Our company values its people, offering wellbeing activities, sports and social events, and strong support for work-life balance.
-
Customer Service Representative
1 week ago
Gloucester, Gloucestershire, United Kingdom GGB - Global Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at GGB - Global. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone,...
-
Customer Service Representative
1 week ago
Gloucester, Gloucestershire, United Kingdom GGB - Global Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at GGB - Global. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues, and...
-
Customer Service Representative
7 days ago
Gloucester, Gloucestershire, United Kingdom Hooray Works Ltd Full timeJob Summary: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Hooray Works Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
6 days ago
Gloucester, Gloucestershire, United Kingdom Hooray Works Ltd Full timeJob Summary: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Hooray Works Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
16 hours ago
Gloucester, Gloucestershire, United Kingdom Hooray Works Ltd Full timeJob Summary: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Hooray Works Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
19 hours ago
Gloucester, Gloucestershire, United Kingdom Hooray Works Ltd Full timeJob Summary: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Hooray Works Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
7 days ago
Gloucester, Gloucestershire, United Kingdom Hooray Works Ltd Full timeAbout Hooray Works LtdHooray Works Ltd is a dynamic and innovative company that prides itself on providing exceptional customer service. We are currently seeking a highly motivated and enthusiastic Customer Service Representative to join our team.Job SummaryWe are looking for a skilled and dedicated individual to provide top-notch customer service to our...
-
Customer Service Representative
6 days ago
Gloucester, Gloucestershire, United Kingdom Hooray Works Ltd Full timeAbout Hooray Works LtdHooray Works Ltd is a dynamic and innovative company that prides itself on providing exceptional customer service. We are currently seeking a highly motivated and enthusiastic Customer Service Representative to join our team.Job SummaryWe are looking for a skilled and dedicated individual to provide top-notch customer service to our...
-
Customer Service Representative
2 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at i2i Recruitment Consultancy. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates.Key Responsibilities:Manage and respond to customer inquiries in a timely and...
-
Customer Service Representative
1 day ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at i2i Recruitment Consultancy. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates.Key Responsibilities:Manage and respond to customer inquiries in a timely and...
-
Customer Service Representative
5 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at i2i Recruitment Consultancy. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates.Key Responsibilities:Manage and respond to customer inquiries in a timely and...
-
Customer Service Representative
5 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at i2i Recruitment Consultancy. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates.Key Responsibilities:Manage and respond to customer inquiries in a timely and...
-
Customer Service Representative
5 days ago
Gloucester, Gloucestershire, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Great Western Railway (GWR). As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience when interacting with us.Key...
-
Customer Service Representative
6 days ago
Gloucester, Gloucestershire, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Great Western Railway (GWR). As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience when interacting with us.Key...
-
Customer Service Representative
4 days ago
Gloucester, Gloucestershire, United Kingdom Brigham and Women's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Brigham and Women's Hospital. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesProvide timely and accurate...
-
Customer Service Representative
4 days ago
Gloucester, Gloucestershire, United Kingdom Brigham and Women's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Brigham and Women's Hospital. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesProvide timely and accurate...
-
Customer Service Representative
4 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary: i2i Recruitment Consultancy is seeking a highly motivated and customer-focused individual to join our dynamic Motor Claims team in Gloucester. As a Customer Service Representative, you will be the primary point of contact for customers navigating their insurance claims, providing exceptional service and support throughout the process. Key...
-
Customer Service Representative
5 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary: i2i Recruitment Consultancy is seeking a highly motivated and customer-focused individual to join our dynamic Motor Claims team in Gloucester. As a Customer Service Representative, you will be the primary point of contact for customers navigating their insurance claims, providing exceptional service and support throughout the process. Key...
-
Customer Service Representative
2 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Total Loss department. As a Claims Handler, you will be responsible for providing exceptional support to our customers, ensuring their claims are handled efficiently and effectively. Key Responsibilities: Assess Claims:...
-
Customer Service Representative
2 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Total Loss department. As a Claims Handler, you will be responsible for providing exceptional support to our customers, ensuring their claims are handled efficiently and effectively. Key Responsibilities: Assess Claims:...