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Rent Income Officer

1 month ago


London, Greater London, United Kingdom Major Housing Association Full time
About the Role

We are seeking a highly motivated and experienced Rent Income Officer to join our team at Major Housing Association. As a key member of our revenue team, you will play a crucial role in managing rent collection and arrears recovery, ensuring the financial health of our association while supporting our tenants to maintain their tenancies.

Key Responsibilities
  • Manage the collection of rent and service charges, ensuring timely payments.
  • Monitor and manage rent arrears, initiating contact with tenants to agree on repayment plans.
  • Provide advice to tenants on financial matters, including budgeting and accessing benefits.
  • Utilise Arthur Property Management Software for data management and reporting.
  • Prepare and issue legal notices, and represent the association in court proceedings if necessary.
  • Maintain accurate records and prepare reports on rent collection and arrears.
What We Offer
  • Salary: £25,000 - £35,000 per annum, dependent on experience.
  • Flexible Working: A blend of office-based work in Canning Town and remote working from home.
  • Permanent Position: Long-term career opportunity with a growing housing provider.
  • Professional Development: Opportunities for training and career advancement.
About You
  • Experience in rent collection, arrears management, or a similar role within housing or property management.
  • Strong communication and negotiation skills.
  • Proficiency in using property management software, with experience in Arthur Property Management Software being an advantage.
  • A proactive approach to supporting tenants and managing workload independently.