Tactical Rostering Manager

1 month ago


Walsall, Walsall, United Kingdom RAC Full time
About the Role

We are seeking a highly skilled Tactical Rostering Manager to join our team at RAC. As a key member of our Forecasting and Planning function, you will be responsible for the day-to-day management of the Tactical Rostering Team.

Key Responsibilities
  • Deliver monthly rosters that meet budgets, compliance, and published timelines.
  • Optimize hours deployment to minimize wastage and ensure adherence to contract type.
  • Identify trends and root causes of resourcing gaps and opportunities by geographical areas.
  • Work with stakeholders to ensure clear communication and clarity of resource requirements and plans.
  • Maintain regular contact with operational teams to build relationships and support.
Requirements
  • Understanding and experience of RAC Operations.
  • Strong knowledge of key processes, systems, and data relating to Operations.
  • Experience of successfully leading a daily, operational function.
  • Ability to challenge and influence at all levels to improve and enhance resourcing practices and hours placement efficiency.
  • Excellent interpersonal skills, particularly an ability to communicate internally and externally with all levels in a knowledgeable and professional manner.
About RAC

RAC is a renowned organization that delivers exceptional service to our customers. We are committed to operational excellence and are seeking a proactive leader with a passion for process improvement to join our team.



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