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Veterinary Front Desk Coordinator

2 months ago

Ringwood, Hampshire, United Kingdom CVS Group Plc Full time

About CVS Group Plc

CVS Group Plc is a leading integrated veterinary services provider in the UK, operating in four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce.

Our organization is built on a passion for animals and a commitment to making pets a priority. We strive to deliver exceptional care and services to our clients and their pets.

About the Role

We are seeking a skilled and compassionate Veterinary Front Desk Coordinator to join our team at Cedar Veterinary Group. As a key member of our practice, you will be responsible for providing a warm and welcoming experience to our clients and their pets.

Key Responsibilities

  • Answering phone calls and booking appointments
  • Responding to client inquiries and resolving issues
  • Registering new clients and completing insurance forms
  • Dispensing medications and handling payments
  • Providing exceptional customer service and ensuring a positive experience for clients

Requirements

  • Previous receptionist experience is essential, with veterinary experience a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in Microsoft Office and other database management systems

What We Offer

We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity.