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Business Operations Manager
2 months ago
About the Role:
As a Floor Manager at The Lighterman, you'll play a pivotal role in the smooth operation of our large, high-volume restaurant and bars. This hands-on position requires a creative and solution-focused approach to effectively manage both guests and team members. From engaging with guests to ensuring seamless service, you'll be instrumental in upholding our commitment to exceptional guest experiences. Passionate about team development, you'll nurture talent and foster a culture of excellence among our staff.
Key Responsibilities:
- Proven experience in a managerial role within the hospitality industry, preferably in a high-volume environment
- Exceptional communication and interpersonal skills
- Ability to remain calm under pressure and make quick, effective decisions
- Strong leadership qualities with a focus on team development and motivation
- A passion for delivering outstanding guest experiences and exceeding expectations
- Flexibility to work evenings, weekends, and holidays as needed
What We Offer:
- Competitive salary aligned with your skills and experience
- Chance to be part of a dedicated team committed to service excellence
- Access to up to 50% of your earned wages ahead of pay dates via Wagestream
- Group dining discounts across our businesses and partner groups
- After 1 year of service: 4 paid days of sickness. Additional holiday day for each year (up to 5 years)
About Us:
Hospitality Rising campaign is a dynamic and innovative company that is dedicated to delivering exceptional guest experiences. We are passionate about team development and fostering a culture of excellence among our staff. If you're a dynamic and enthusiastic individual with a knack for managing large-scale operations and a passion for hospitality, we want to hear from you.
