Duty Manager

2 months ago

Tunbridge Wells, Kent, United Kingdom Nuffield Health Full time

About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Nuffield Health's Tunbridge Wells Fitness & Wellbeing Centre. As a key member of our team, you will be responsible for ensuring the smooth operation of the club, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Lead the team to deliver exceptional customer experiences and ensure member satisfaction
  • Develop and implement sales strategies to achieve targets and grow revenue
  • Oversee health and safety, risk management, and compliance with regulatory requirements
  • Collaborate with colleagues to maintain high-quality standards and achieve business objectives
  • Conduct tours and presentations to prospective members, showcasing the benefits of our services

What We Offer

Nuffield Health is a leading healthcare charity, and we're committed to providing a supportive and inclusive work environment. As a Duty Manager, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Requirements

To succeed in this role, you'll need:

  • Proven sales experience and a track record of achieving targets
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively as part of a team
  • Strong problem-solving and decision-making skills
  • Passion for delivering exceptional customer service

Why Nuffield Health?

We're a values-driven organization, committed to making a positive impact on people's lives. As a Duty Manager, you'll be part of a dynamic team that's passionate about delivering exceptional healthcare services. If you're motivated, enthusiastic, and dedicated to excellence, we'd love to hear from you.

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