Head of Asset Management Lead

3 weeks ago

Hemel Hempstead, Hertfordshire, United Kingdom Thrive homes Full time
Job Title: Head of Asset Management

We are seeking an experienced and skilled Head of Asset Management to lead our Asset team in delivering our programmes efficiently and maintaining good quality, safe homes for our customers.

About the Role:

The successful candidate will be responsible for:

  • Working with the Head of Repairs to ensure a holistic approach to maintenance, minimising expenditure, improving decision-making, and outcomes for all stakeholders.
  • Delivering and enhancing a customer-centric service, consistent with the sector's changing ambition, seeking out opportunities to improve customer experience using technology, innovation, and our colleagues.
  • Ensuring Thrive's data meets the requirements of current and future legislation and regulatory requirements.
  • Identifying, supporting, and delivering strategic portfolio realignment opportunities for under-performing assets.
  • Leading Thrive's response to our commitment to achieve EPC-C and Net Zero carbon objectives.
  • Working across the business to understand how it supports our ESG responsibilities, impacts our long-term business plan, and growth strategies are delivered in the most effective way.
  • Supporting the development and implementation of an incoming asset management database and system as part of our wider systems upgrade.
  • In conjunction with our Business Risk and Assurance team, providing assurance on the compliance of our homes to meet all legal and regulatory standards.
Requirements:

The ideal candidate will have:

  • Experience of delivering asset management and green strategies, including knowledge of appropriate data systems, tools, and reporting.
  • Demonstrable experience in delivering a high-performing team across a business of strategic asset management, managing property portfolios with commercial awareness, and delivering portfolio performance within business parameters.
  • Positive leadership qualities that inspire and motivate colleagues and partners to deliver a reliable and professional service.
  • Extensive contract management or commensurate and equivalent commercial experience.
  • We are flexible in how you have achieved your skills and experience, through education or through worked experience. Holding of being willing to work towards a foundation degree or level 5 qualification regulated by Ofqual in Housing Management is important.
  • Your ability to role model our core behaviours is as important as technical expertise.
  • Experience of working in a regulated environment and able to understand the evidence and assurance requirements needed by the board.
  • Experience from a housing or property services background is beneficial.
Benefits:

Thrive offers a range of benefits, including:

  • Annual Leave - 25 days per year increasing by length of service (up to 30 days).
  • Buy or sell annual leave.
  • Generous family-friendly provision.
  • Pension - Thrive Homes will pay double your contribution (up to 10%).
  • Discretionary Bonus.
  • Life assurance - a payment of 3x your salary.
  • Health Cash Plan - facility to claim cashback for dental, optical, and physiotherapy costs, alongside wellness services.
  • Virtual GP Service (available 24/7).
  • Wellbeing reward scheme (earn vouchers through a health app).
  • A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different.

All roles at Thrive are subject to a basic DBS check.

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