Facilities Coordinator

2 months ago

Bedford, Bedford, United Kingdom Howden Group Holdings Full time

About Us

Howden Group Holdings is a leading insurance company that values diversity and inclusivity. We are a collective of talented individuals who share a passion for making a positive impact in the world.

Our Culture

We are driven by entrepreneurial spirit and a people-first approach. Our employees are our biggest asset, and we empower them to make a real difference in the company while building successful and fulfilling careers.

Role Overview

We are seeking a Facilities Coordinator to join our Corporate Real Estate Services (CRES) team. The successful candidate will be responsible for managing our facilities at the Bedford office and subsequently the Milton Keynes office.

Key Responsibilities

  • Manage incoming and outgoing mail and packages in line with established processes and service level agreements
  • Maintain stationery supplies and ensure copier paper levels are consistent with established processes and service level agreements
  • Keep Tea Point supplies stocked according to agreed processes and service level agreements
  • Conduct quality control floor walks in accordance with established processes and service level agreements
  • Provide logistical support as needed
  • Use the Helpdesk for issue reporting and respond to raised issues
  • Communicate any escalations as needed
  • Assist with Bedford projects as directed
  • Adhere to all documented Facilities processes
  • Deliver services to agreed customer service levels
  • Coordinate with Building Management as necessary
  • Collaborate with vendors/contractors as directed
  • Promote and practice transparent communication
  • Support the group facilities coordinator with daily tasks and provide coverage during annual leave

Requirements

  • Experience in a similar CRES/facilities role
  • Fire Warden qualification
  • First Aid qualification
  • DSE training
  • Full, clean driver's license

What We Offer

A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

We know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Sustainability Promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.

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