Customer Service Coordinator

2 days ago


Congleton, Cheshire East, United Kingdom Forrest Recruitment Full time
Job Overview

Customer Service Administrator

Forrest Recruitment is seeking an experienced Customer Service Administrator to join their team at their Head Office in Congleton.

This established business provides high-end products to corporate businesses throughout the UK and requires a skilled individual to provide exceptional customer service.

The successful candidate will be responsible for:

  • Providing timely and effective customer support
  • Managing customer inquiries and complaints
  • Collaborating with internal teams to resolve customer issues

This is an excellent opportunity for a motivated and customer-focused individual to join a successful business and contribute to its continued growth and success.

Key Responsibilities

• Provide exceptional customer service via phone, email, and in-person

• Manage customer inquiries and complaints in a professional and timely manner

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements

• 2+ years of customer service experience

• Excellent communication and problem-solving skills

• Ability to work in a fast-paced environment

What We Offer

• Competitive salary and benefits package

• Opportunities for career growth and development

• Collaborative and supportive work environment

How to Apply

Please submit your application, including your resume and a cover letter, to Forrest Recruitment.



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