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Customer Service Coordinator
2 months ago
We are seeking an experienced Customer Service Administrator to join our team at Forrest Recruitment. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring timely and efficient resolution of queries and issues.
Key Responsibilities- Provide high-quality customer service to clients via phone, email, and other communication channels
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless service delivery
- Maintain accurate records and reports of customer interactions
Our client is a leading provider of high-end products to corporate businesses throughout the UK. They are known for their exceptional customer service and commitment to excellence.
RequirementsTo be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Experience in a customer-facing role, preferably in a similar industry
We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.
