Customer Service Representative

3 weeks ago


Congleton, Cheshire East, United Kingdom Forrest Recruitment Full time

Customer Service Administrator, Congleton, £24,000 - £25,000

This highly successful and established business, providing high-end products to corporate businesses throughout the UK, is seeking an experienced Customer Service Administrator to join their friendly and outgoing team based at their Head Office in Congleton.

As a key member of this small yet productive team, you will be responsible for delivering exceptional customer service, resolving queries, and providing support to ensure seamless business operations.

Key Responsibilities:

  • Provide timely and effective customer service via phone, email, and in-person interactions
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless business operations
  • Maintain accurate records and reports to track customer interactions and business performance

Requirements:

  • Proven experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary of £24,000 - £25,000
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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