Customer Service Representative
3 weeks ago
Customer Service Administrator, Congleton, £24,000 - £25,000
This highly successful and established business, providing high-end products to corporate businesses throughout the UK, is seeking an experienced Customer Service Administrator to join their friendly and outgoing team based at their Head Office in Congleton.
As a key member of this small yet productive team, you will be responsible for delivering exceptional customer service, resolving queries, and providing support to ensure seamless business operations.
Key Responsibilities:
- Provide timely and effective customer service via phone, email, and in-person interactions
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless business operations
- Maintain accurate records and reports to track customer interactions and business performance
Requirements:
- Proven experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
What We Offer:
- A competitive salary of £24,000 - £25,000
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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