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Customer Service Coordinator
2 months ago
We are seeking an experienced Customer Service Administrator to join our team at Forrest Recruitment. As a key member of our team, you will provide essential Administration support to ensure the smooth operation of our business.
Key Responsibilities- Support and assist with quotations and customer inquiries
- Handle incoming calls and emails, providing timely and effective responses
- Process customer orders and updates, ensuring accurate and efficient delivery
- Update internal systems and track orders to ensure seamless customer experience
- Deal with delivery issues and resolve them promptly
- Confident communicator with excellent customer service skills
- Ability to stay calm under pressure and work well in a team environment
- Extensive customer service experience, with a proven track record of success
- Strong organizational skills, with attention to detail and ability to multitask
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing business
- Free on-site parking and a supportive team environment
