CRM Business Analyst
4 days ago
Job Opportunity at Spinks
We are seeking a talented CRM Business Analyst to join our team at Spinks, a leading organization in the equestrian industry. As a CRM Business Analyst, you will play a crucial role in supporting our Systems Architect and contributing to the success of our organization.
Key Responsibilities:
- CRM Expertise: Develop a deep understanding of our CRM system to diagnose and troubleshoot issues, ensuring seamless system performance.
- Change Management: Collaborate with our Lead Systems and Support Officer to review system change requests and propose effective solutions for review by the System Architect.
- Solution Implementation: Develop and test system configuration changes within our release schedule, ensuring timely and efficient deployment.
- Third-Party Collaboration: Work closely with third-party developers to ensure proper system support and integration.
- Feature Testing: Participate in defining and testing new features developed by third parties, ensuring high-quality deliverables.
Required Skills and Experience:
- PowerApps and PowerAutomate: 1-3 years of experience with PowerApps development and implementation.
- Software Development Lifecycle: Familiarity with the software development lifecycle and user testing processes.
- REST APIs: Experience supporting and testing REST APIs, ensuring seamless integration with our systems.
- Attention to Detail: Ability to spot issues and raise them when necessary, ensuring high-quality deliverables.
- Communication Skills: Strong verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams.
- Initiative and Teamwork: Ability to work independently and as part of a team, with a strong focus on delivering results-oriented solutions.
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