International Student Support Manager

5 days ago


London, Greater London, United Kingdom University College London Full time
Job Summary

This is an exciting opportunity to join the Student Support and Wellbeing team at University College London as an International Student Support Manager. The successful candidate will be responsible for developing, promoting, and delivering a comprehensive support and advice service for international students, providing specialist guidance on various aspects of student life.

Key Responsibilities
  • Develop and deliver an online, telephone, and in-person support and advice service for international students, supporting them from pre-arrival to graduation.
  • Update and deliver the annual Online Orientation Course for new students, representing the team during the two intake periods in September and January.
  • Consult on online and in-person orientation material and activities tailored to international students run by the Student Welcome and Induction Team.
  • Plan and deliver projects aimed at supporting the international student experience at UCL, creating an environment where international students can thrive.
Requirements
  • Experience of working with and supporting international students, with a proven track record of delivering complex projects autonomously.
  • Excellent interpersonal skills, with a tactful and diplomatic approach to ensure timely and relevant support.
  • Fluency in another language, such as Mandarin, is desirable.
Benefits
  • 41 days' holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
  • Additional 5 days' annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • Enhanced maternity, paternity, and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance
Our Commitment to Equality, Diversity, and Inclusion

University College London is committed to fostering a diverse and inclusive community, recognizing the value of diversity in driving creativity and innovation. We strive to create an environment where everyone feels valued and supported.



  • London, Greater London, United Kingdom iQ Student Accommodation Full time

    iQ Student Support SpecialistAre you dedicated to fostering a friendly and supportive atmosphere for students? Join iQ, a premier provider of student housing in the UK, and become part of a vibrant team committed to enhancing our students' experiences.Help students feel at ease and cater to their requirementsCoordinate social activities and address any...

  • Student Voice Manager

    2 months ago


    London, Greater London, United Kingdom LSE STUDENT UNION Full time

    Who we arePart business, part charity, part membership body – students' unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.Founded in 1897, LSE Students' Union...


  • London, Greater London, United Kingdom English Path Full time

    ABOUT ENGLISH PATH:English Path is a rapidly expanding, global institution specializing in English language education, dedicated to empowering learners of all ages through language acquisition and cultural immersion. Since its inception, English Path has significantly grown, establishing modern facilities and professional learning environments across the UK,...


  • London, Greater London, United Kingdom English Path Full time

    ABOUT ENGLISH PATH:English Path is a rapidly expanding, global institution specializing in English language education, dedicated to empowering learners of all ages through language acquisition and cultural immersion. Since its inception, English Path has significantly grown, establishing modern facilities and professional learning environments across the UK,...


  • London, Greater London, United Kingdom V0004 Student Services Full time

    Job SummaryWe are seeking a highly skilled Mental Health Therapist to join our team at V0004 Student Services. As a key member of our Counseling Center, you will provide face-to-face individual, couples, and group therapy to university students.Key ResponsibilitiesProvide Counseling Services: Offer individual, couples, and group therapy sessions to students,...


  • London, Greater London, United Kingdom Escape Studios Full time

    An exciting opportunity for a new role at Escape Studios as our first International Student Recruitment Manager. You will have responsibility for developing and delivering an international student recruitment strategy. We're looking for someone who is a confident communicator and can represent Escape Studios to expand our network of international agents and...


  • London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

    About the RoleThe postholder will develop, promote, and deliver a comprehensive support and advice service for international students at UCL Eastman Dental Institute, supporting them from pre-arrival through to graduation. This includes, but is not limited to, providing information and advice on finances, healthcare, safety, academic and wellbeing support,...


  • London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

    About the RoleThe International Student Support Coordinator will play a key role in developing and delivering a comprehensive support service for international students at UCL Eastman Dental Institute, ensuring a seamless transition from pre-arrival to graduation. This includes providing information and advice on various aspects of student life, such as...


  • London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

    About the RoleThe International Student Support Coordinator will play a key role in developing and delivering a comprehensive support service for international students at UCL Eastman Dental Institute, ensuring a seamless transition from pre-arrival to graduation. This includes providing information and advice on various aspects of student life, such as...


  • London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

    About the RoleThe International Student Support Coordinator - Global Engagement will play a key role in developing and delivering a comprehensive support service for international students at UCL Eastman Dental Institute. This includes providing information and advice on various aspects of student life, such as finances, healthcare, safety, academic support,...


  • London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

    About the RoleThe International Student Support Coordinator - Global Engagement will play a key role in developing and delivering a comprehensive support service for international students at UCL Eastman Dental Institute. This includes providing information and advice on various aspects of student life, such as finances, healthcare, safety, academic support,...


  • London, Greater London, United Kingdom University of Bristol Full time

    Position OverviewThe University of Bristol is committed to enhancing the academic experience of international students through its Centre for Academic Language and Development. The role of the Academic Advisor is integral to a dedicated Student Engagement Team, which includes Senior Tutors, Academic Advisors, and a Progression Officer, all under the guidance...


  • London, Greater London, United Kingdom LSE STUDENT UNION Full time

    Who we are?Part business, part charity, part membership body – students' unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students'...


  • London, Greater London, United Kingdom University of Bristol Full time

    Position OverviewThe University of Bristol is committed to enhancing the academic experience of its international student body. The role of the Academic Advisor is integral to this mission, situated within a dedicated Student Engagement Team that includes Senior Tutors and Progression Officers, all guided by the Centre Administration Managers.Key...


  • London, Greater London, United Kingdom Imperial College London Full time

    About the roleWould you like to become part of our team recruiting talented international students to a global top 10 university?As part of the International Student Recruitment Team, responsible for promoting Imperial and recruiting the most able students from around the world, you will oversee UK International activities and support initiatives in the...


  • London, Greater London, United Kingdom University of Bristol Full time

    Position OverviewThe University of Bristol is committed to enhancing the academic experience of its international student body. The role of the Academic Advisor is integral to this mission, situated within a dedicated Student Engagement Team that includes Senior Tutors and Progression Officers, all under the guidance of Centre Administration Managers.Key...


  • London, Greater London, United Kingdom iQ Student Accommodation Full time

    About the RoleiQ Student Accommodation is seeking a highly skilled and customer-focused individual to join our site-based customer service team. As a Customer Service Advisor, you will play a vital role in ensuring our students feel at home in our 76 sites across 29 UK cities.Key ResponsibilitiesProvide exceptional customer service to students, responding to...


  • London, Greater London, United Kingdom iQ Student Accommodation Full time

    About the RoleiQ Student Accommodation is seeking a highly skilled and customer-focused individual to join our site-based customer service team. As a Customer Service Advisor, you will play a vital role in ensuring our students feel at home in our 76 sites across 29 UK cities.Key ResponsibilitiesProvide exceptional customer service to students, responding to...


  • London, Greater London, United Kingdom QA Limited Full time

    About the RoleWe are seeking a highly motivated and experienced International Student Recruitment Officer to join our team at QA Limited. As a key member of our international recruitment team, you will be responsible for developing and managing sales channels across the Middle East and North Africa region, delivering against recruitment targets and exceeding...


  • London, Greater London, United Kingdom QA Full time

    About Our Role:We are seeking a highly motivated and experienced International Student Recruitment Specialist to join our team at QA. As a key member of our international recruitment team, you will be responsible for developing and managing sales channels across the Middle East and North Africa region, delivering against recruitment targets and exceeding...