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Customer Service Representative

2 months ago

Ashby, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere
  • Participate in visual merchandising and inventory management activities to ensure a well-stocked and visually appealing store
Requirements
  • Previous experience in a retail or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including mornings, evenings, and weekends
  • Positive attitude and a passion for delivering exceptional customer service
What We Offer
  • Competitive hourly pay rate
  • Opportunities for career advancement and professional growth
  • Generous benefits package, including holiday pay and pension scheme
  • Discounts on Lidl products and services
  • A supportive and collaborative work environment