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Senior Product Governance Manager

2 months ago


Edinburgh, Edinburgh, United Kingdom Royal London Full time

About the Role

We are seeking a highly skilled and experienced Senior Product Governance Manager to join our team at Royal London.

Key Responsibilities

  • Lead the delivery of fair value assessments and ongoing monitoring to ensure our propositions deliver good customer outcomes.
  • Develop and implement processes to deliver value for customers, members, and internal stakeholders.
  • Support the Customer Life Stage Directors, Long Standing Customer Director, Heads of Proposition, and Product in managing the risk of not delivering good customer outcomes across our propositions.
  • Evaluate and escalate any significant issues, the likelihood of foreseeable harm, or failure to deliver required actions.
  • Oversee and deliver regulatory/business reporting and MI requirements, ensuring reports are accurate and meet regulatory and business needs.

About You

We are looking for an individual with:

  • Experience in people management.
  • Relevant work experience in a product management and/or equivalent role.
  • A strong customer focus and passion for delivering good outcomes for customers.
  • The ability to influence at peer and management levels.
  • Strong knowledge of the Pensions, Protection, Life, and Savings propositions in the market.
  • Detailed knowledge and understanding of the financial services industry and the legislative and regulatory framework.

About Royal London

We are the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services.

We value our colleagues and strive to create an inclusive, responsible, enjoyable, and fulfilling work environment, underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We offer a range of benefits, including 28 days annual leave, an up to 14% employer matching pension scheme, and private medical insurance.