Senior Product Governance Lead

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Royal London Full time

About the Role

We are seeking a highly skilled and experienced Senior Product Governance Manager to lead, support, and develop the Product Governance Team in the delivery of value-added and effective oversight of all UK propositions.

As the Senior Product Governance Manager, you will provide insight on the delivery of or risk to good customer outcomes, including the likelihood of foreseeable harm, through fair value assessments and ongoing monitoring.

Key Responsibilities

  • Responsible for the delivery of fair value assessments and ongoing monitoring in the area of responsibility to accurately assess whether our propositions are delivering good customer outcomes.
  • Responsible for the continuous improvement of our processes; focus on delivering value for customers, members, and internal stakeholders.
  • Support the Customer Life Stage Directors, Long Standing Customer Director, Heads of Proposition, and Product in managing the risk of not delivering good customer outcomes across our propositions.
  • Escalating any significant issues, the likelihood of foreseeable harm, or failure to deliver required actions.
  • Responsible for the oversight and delivery of regulatory/business reporting and MI requirements ensuring that reports are accurate and meet regulatory and business requirements.

About You

We are looking for someone with a strong background in financial services and extensive knowledge of product governance best practices.

You should be detail-oriented with excellent analytical and problem-solving skills, as well as exceptional communication and people management abilities.

About Royal London

We are the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services.

We celebrate and value different backgrounds and cultures across Royal London, and our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.



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