Customer Service Representative

1 week ago


Llandrindod Wells, Powys, United Kingdom Principality Building Society Full time

About Us

At Principality Building Society, we're passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging.

Our Culture

We're committed to developing a culture that's welcoming, supportive, and empowering. Our colleagues are at the heart of everything we do, and we're dedicated to helping them grow and succeed in their careers.

The Role

We're seeking a Customer Consultant to join our team. As a Customer Consultant, you'll be the first point of contact for many of our customers, providing exceptional service and support to help them achieve their financial goals.

Your Responsibilities

You'll identify and assist customers' financial requirements, passing them on to expert colleagues when necessary. We'll help you develop the skills and experience you need to provide a standout customer experience, making our customers feel welcomed and supported.

What We Offer

We offer a range of benefits, including a competitive salary, comprehensive training, and opportunities for career development and progression. You'll also be part of a caring community of supportive colleagues who are passionate about creating an inclusive workplace.

Why Choose Us?

We're an award-winning employer, recognized for our commitment to colleague engagement and well-being. You'll have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our customers.

What Our Colleagues Say

"I love working at Principality because of the sense of belonging and camaraderie among colleagues. We're a team that truly cares about each other and our customers."

Get in Touch

If you're passionate about delivering exceptional customer service and want to be part of a dynamic and supportive team, we'd love to hear from you.



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