Customer Service Representative

2 months ago


Llandrindod Wells, Powys, United Kingdom Principality Building Society Full time

Customer Consultant Role

We are seeking a skilled and enthusiastic Customer Consultant to join our team at Principality Building Society. As a Customer Consultant, you will be the primary point of contact for our customers, providing exceptional service and support to meet their financial needs.

Key Responsibilities:

  • Identify and assist customers' financial requirements, referring them to expert colleagues when necessary.
  • Develop and maintain strong relationships with customers, providing a personalized and welcoming experience.
  • Work collaboratively with colleagues to ensure seamless customer service and support.

What We Offer:

  • A comprehensive training program to develop your skills and expertise in financial services.
  • A supportive and inclusive work environment that values diversity and promotes a sense of belonging.
  • Opportunities for career growth and development, with a focus on employee well-being and engagement.

About Us:

Principality Building Society is a leading financial services provider, committed to delivering exceptional customer service and support. We are passionate about creating an inclusive workplace where colleagues feel valued and empowered to succeed.



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