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Customer Service Representative

1 month ago


Llandrindod Wells, Powys, United Kingdom Principality Building Society Full time

About the Role

We are seeking a talented Customer Consultant to join our team at Principality Building Society. As a Customer Consultant, you will be the primary point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.

Key Responsibilities

  • Identify and assist customers' financial requirements, passing them on to expert colleagues when necessary.
  • Develop and maintain strong relationships with customers, providing a standout customer experience.
  • Work collaboratively with colleagues to deliver excellent customer service and achieve business objectives.

What We Offer

At Principality Building Society, we are passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging. We offer a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a flexible working environment.

Why Choose Us

Principality Building Society is an award-winning employer, recognized for our commitment to customer service and employee well-being. We have a strong reputation for delivering excellent customer service and are committed to making a positive impact in our communities.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, a strong customer focus, and the ability to work collaboratively as part of a team. You will also need to be flexible and adaptable, with a willingness to learn and develop your skills and knowledge.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to our recruitment team.