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Customer Service Representative

2 months ago


Llandrindod Wells, Powys, United Kingdom Principality Building Society Full time
About the Role

We are seeking a talented Customer Consultant to join our team at Principality Building Society. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Identify and assist customers' financial requirements, passing them on to expert colleagues when necessary.
  • Develop and maintain strong relationships with customers, providing a standout customer experience.
  • Work collaboratively with colleagues to achieve business objectives and deliver excellent customer service.
What We Offer

We offer a range of benefits and opportunities for career development, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
Why Work with Us?

At Principality Building Society, we are passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging. We are committed to making a positive impact in the communities we serve and supporting our colleagues in doing the same.

We are an award-winning employer, officially recognized as one of the best Super Large Organisations and ranked 6th place for well-being. We have a caring community of supportive Networks and a consistent colleague engagement score of over 85%.

Whether you're new to the financial services industry or looking to develop your skills and experience, we offer a range of opportunities for career growth and development.