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Customer Engagement Specialist

2 months ago

Cannock, Staffordshire, United Kingdom EE Retail Full time

Position: Customer Engagement Specialist

Working Hours: 20 hours per week

Location: Stafford

Compensation: £12.34 per hour plus 20% on target commission

At EE Retail, we believe in creating an inclusive environment where everyone can be themselves. This is a place where your unique qualities can shine, enabling you to connect with our customers and assist them in discovering the ideal products and services.

If you possess a natural curiosity and enjoy engaging with others, this role may be a perfect fit for you. Whether you have experience in handling complex situations or have developed resilience through personal experiences, you likely have the transferable skills necessary to excel as a Customer Engagement Specialist.

No specific prior experience is required to apply. We provide comprehensive training to ensure you represent our brand effectively. All you need to bring is your authentic self, and soon you'll be building meaningful relationships with our customers.

What We Offer:

  • A competitive starting salary of £12.34, along with an uncapped commission structure.
  • Significant discounts on EE & BT products, including mobile and broadband services, resulting in substantial savings.
  • Support in defining your career trajectory. We are dedicated to nurturing our employees and will assist you in achieving your professional aspirations.
  • Season Ticket Travel Loan to help you manage your commuting expenses effectively.
  • Opportunities for volunteering, allowing you to contribute positively to your community.
  • Optional Private Healthcare and Dental plans for your peace of mind.

In addition to these benefits, we foster a vibrant team culture, provide meaningful support, and offer tailored training to help you establish a rewarding career.