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ServiceNow Technical Consultant

2 months ago

London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time
Unlock Business Success with ServiceNow

At Konversational, we're on a mission to revolutionize the digital economy by empowering businesses to deliver exceptional customer experiences. As a Principal Technical Consultant, you'll play a pivotal role in leading the technical implementation of ServiceNow, driving business success through seamless workflows and processes.

Your Key Responsibilities:
  • Develop best practice designs and solutions using ServiceNow to meet technical requirements and business needs.
  • Setup, develop, configure, test, and manage all technical assets of ServiceNow implementations according to customer project plans and program requirements.
  • Build extensive technical product expertise on ServiceNow solutions and capabilities, acting as a Subject Matter Expert (SME) on all ServiceNow technical solutions and offerings.
  • Proficient understanding of ServiceNow's Customer Service Management (CSM) products & services, as well as digital-based technologies.
  • Certified ITSM and/or CSM Implementation Specialist.
  • Experience working in an Agile/Scrum environment.
  • Development and/or consultancy experience with enterprise-level SaaS software solutions.
What We Offer:

We're a rapidly scaling boutique consultancy that offers the chance to work alongside top-tier colleagues, along with opportunities to push your own limits. We treat our people equally, fairly, and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.