Senior ServiceNow Technical Consultant

2 weeks ago


London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time
Job Description

At Konversational, we're seeking a seasoned ServiceNow Technical Consultant to join our team of experts. As a key member of our consulting team, you'll be responsible for leading the technical implementation of ServiceNow solutions for our clients.

We're a boutique consultancy that delivers exceptional customer experience expertise, helping brands accelerate their digital transformation through the ServiceNow platform.

About the Role

  • Setup, develop, configure, test, and manage all technical assets of ServiceNow implementations according to customer project plans and program requirements.
  • Develop extensive technical product expertise on ServiceNow solutions and capabilities, acting as a Subject Matter Expert (SME) on all ServiceNow technical solutions and offerings.

Requirements

  • Proficient understanding of ServiceNow's Customer Service Management (CSM) products and services, as well as digital-based technologies.
  • Certified ITSM and/or CSM Implementation Specialist.
  • Experience working in an Agile/Scrum environment.
  • Development and/or consultancy experience with enterprise-level SaaS software solutions.

What We Offer

We're a rapidly scaling boutique consultancy that offers the chance to work alongside top-tier colleagues, along with opportunities to push your own limits. We treat our people equally, fairly, and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.



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