Luxury Fashion Team Leader

4 weeks ago

London, Greater London, United Kingdom Harrods Full time

Overview

As we celebrate our rich heritage, we invite you to become an integral part of our iconic establishment, renowned for its exceptional service and leading luxury brands. Your role will be pivotal in delivering a shopping experience that is both distinctive and unforgettable.

Position Summary

In the capacity of Supervisor at Harrods, you will represent one of our esteemed brands, ensuring a comprehensive shopping journey that stands out. Your responsibilities will include fostering customer loyalty, organizing training sessions for your team, and upholding superior service standards. You will enhance the brand's visibility and cultivate extensive connections throughout the store to optimize sales and event opportunities.

Key Responsibilities

  • Act as the primary liaison with brand representatives, preparing detailed weekly reports and nurturing a trusted partnership.
  • Drive sales by developing a loyal clientele and ensuring an exceptional shopping experience.
  • Implement and maintain high standards of Visual Merchandising and effective stock management.

Candidate Profile

The ideal candidate will possess a wealth of retail experience, with a deep understanding of both their brand and the broader industry landscape. A passion for customer service and a commitment to excellence are essential. You will excel in building enduring client relationships and demonstrating comprehensive product knowledge.

Essential Skills

  • Self-motivated with a strong desire to expand product and industry knowledge.
  • Creative problem-solving abilities to deliver exceptional customer service.
  • Outstanding organizational skills to ensure smooth operations on the shop floor.
  • Excellent verbal and written communication skills.
  • Analytical mindset to effectively drive brand performance.

About Harrods

Harrods stands as a premier luxury department store, dedicated to providing an unparalleled shopping experience. Our mission is to transform visits to our iconic store into inspiring moments for every customer.

Our Commitment

We strive to create extraordinary experiences for our customers while fostering a supportive environment for our employees. We offer a range of benefits, including competitive discounts and a culture that recognizes and rewards individual contributions.

Embracing Diversity

At Harrods, we celebrate the individuality and authenticity of our team members. We welcome applications from diverse backgrounds and experiences, fostering a culture where everyone can thrive.

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