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Senior Sales Team Leader

2 months ago

London, Greater London, United Kingdom Emilia Wickstead Full time
About the Role

We are seeking a highly experienced and confident Sales Team Leader to join our Emilia Wickstead team. As a key ambassador for our luxury fashion brand, you will be responsible for instilling a client-centric approach at all levels within the boutique and driving sales growth.

Key Responsibilities
  • Take ownership of existing clients and develop new relationships to drive sales growth and meet monthly targets.
  • Support the Store Manager in managing, training, and motivating store associates to deliver exceptional customer service.
  • Be the primary point of contact for Emilia Wickstead RTW, made-to-order, and bespoke tailoring, providing expert advice and guidance to clients.
  • Analyze client data to provide insights to the Marketing team and share trends and challenges with Fashion Associates.
  • Enhance clientelling skills and drive true client understanding to ensure accurate information is captured by the junior sales team.
  • Improve client data capture accuracy and rates for existing clients and prospective long-lasting relationships.
  • Support the Store Manager in training and developing store associates, monitoring and observing standards on the shop floor, and ensuring the engagement and motivation of sales associates.
Requirements
  • 3+ years of experience in luxury fashion sales with a strong client-centric background.
  • Proven success in delivering on targets and KPIs.
  • Bags of drive and initiative, with a passion for luxury fashion.
  • Energetic and experienced in supervising teams.
What We Offer

As a Sales Team Leader at Emilia Wickstead, you will have the opportunity to work with a talented team of professionals, drive sales growth, and develop your skills in a fast-paced luxury fashion environment.