Income Officer
1 week ago
Sanctuary Group is seeking a highly skilled and motivated Income Officer - Local Operations to join our Income team, based in Basildon. As a member of the Income Services team, your role will involve managing income and debt recovery functions.
Key Responsibilities:- Proactively manage rent accounts and deliver the aims and objectives of Swans rent recovery policy using enforcement action where necessary
- Provide high-quality and prompt housing management service to Sanctuary's customers and ensure tenancy conditions are enforced
- Support the day-to-day delivery of excellent customer service functions within income services
- Raise the profile of Sanctuary's services and ensure improved customer satisfaction
- Proven experience of administration relating to customer service and complaints
- Able to take ownership, use own initiative, and deliver excellent customer service
- Excellent organisation skills and a keen eye for detail
- Knowledge of income recovery and maximisation strategies along with experience of possession proceedings and presenting cases at court
- Computer literate with knowledge of Microsoft packages including Word, Excel, Outlook, and Teams
Sanctuary Group is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good-quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
We offer a range of benefits, including:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
The full-time equivalent salary for this role is £33,854 based on 37.5 hours per week.
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Income Officer
21 hours ago
Basildon, Essex, United Kingdom Sanctuary Group Full timeJob Title: Income Officer - Local OperationsSanctuary Group is seeking a highly skilled and motivated Income Officer - Local Operations to join our Income team, based in Basildon. As a member of the Income Services team, your role will involve managing income and debt recovery functions.Key Responsibilities:Proactively manage rent accounts and deliver the...
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Income Officer
24 hours ago
Basildon, Essex, United Kingdom Sanctuary Group Full timeJob Title: Income Officer - Local OperationsSanctuary Group is seeking a highly skilled and motivated Income Officer - Local Operations to join our Income team, based in Basildon. As a member of the Income Services team, your role will involve managing income and debt recovery functions.Key Responsibilities:Proactively manage rent accounts and deliver the...
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Income Management Specialist
1 month ago
Basildon, Essex, United Kingdom Sanctuary Group Full timeSanctuary Group is a leading provider of affordable housing and community support services across England. We are dedicated to improving the lives of our residents by offering high-quality homes and fostering thriving communities. We are seeking a skilled and compassionate Income Officer - Local Operations to join our Income Services team. In this role, you...
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Revenue Management Officer
1 month ago
Basildon, Essex, United Kingdom Sanctuary Group Full timeSanctuary is dedicated to managing rental and shared ownership properties while fostering community initiatives for numerous clients throughout England. Our team plays a vital role in enhancing the quality of life for individuals and families. Position: Income Officer - Local Operations (Part-Time) Location: Phoenix House, Basildon Salary: £19,635 per annum...
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Revenue Management Officer
1 month ago
Basildon, Essex, United Kingdom Sanctuary Group Full timeSanctuary is dedicated to managing rented and shared ownership properties while supporting community initiatives for numerous clients throughout England. Our team plays a crucial role in enhancing the quality of life for our residents. Position: Income Officer - Local Operations (Part-Time) Location: Phoenix House, Basildon Salary: £19,635 per annum (pro...
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Revenue Management Officer
1 month ago
Basildon, Essex, United Kingdom Sanctuary Group Full timeSanctuary Group is dedicated to managing rental and shared ownership properties while fostering community initiatives for numerous clients throughout England. Our team plays a crucial role in enhancing the quality of life for individuals. Position: Revenue Management Officer - Local Operations – Part Time Location: Phoenix House, Basildon Salary: £19,635...
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Basildon, Essex, United Kingdom ATTEGA GROUP LIMITED Full time{"h1": "Admin Assistant Role at Attega Group Limited", "p": "We are seeking a highly organized and detail-oriented Admin Assistant to join our team at Attega Group Limited. As an Admin Assistant, you will play a vital role in supporting the office team in the day-to-day running of the business. Responsibilities: * Answer incoming telephone calls and...
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Basildon, Essex, United Kingdom ATTEGA GROUP LIMITED Full time{"h1": "Admin Assistant Role at Attega Group Limited", "p": "We are seeking a highly organized and detail-oriented Admin Assistant to join our team at Attega Group Limited. As an Admin Assistant, you will play a vital role in supporting the office team in the day-to-day running of the business. Responsibilities: * Answer incoming telephone calls and...
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