Department Manager

2 days ago


London, Greater London, United Kingdom Retail Human Resources plc Full time
Job Description

Location: London

Employer: Selfridges

Job Summary:

We are seeking a highly skilled Department Manager to join our team at Selfridges. As a key member of our retail team, you will be responsible for the overall performance of the department, including sales, customer service, and team management.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Lead and manage a team of sales associates to ensure excellent customer service and achieve sales targets.
  • Work closely with the concession manager to support and develop the concession business within the department.
  • Monitor and control stock levels, ensuring accurate inventory management and minimizing stock loss.
  • Act upon feedback from across the business to drive continuous improvement and excellence.

Requirements:

  • Proven experience in a retail management role, with a strong track record of sales growth and team leadership.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and growth within our company.



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