Customer Service Representative

3 hours ago


Tees Valley, United Kingdom Enterprise Holdings Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Assistance Representative. As a key member of our Enterprise Mobility team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.

Key Responsibilities
  • Provide high-level customer service through phone and in-person interactions
  • Build and maintain strong relationships with customers
  • Communicate effectively with customers, colleagues, and management
  • Manage multiple deadlines and administrative tasks
  • Work collaboratively as part of a team to achieve business objectives
What We Offer
  • Competitive hourly rate of £11.44
  • 25 days paid holiday per year, plus public holidays and additional days after 5 years of service
  • Life assurance, short and long-term disability, and pension plan
  • Relocation assistance, employee assistance program, and volunteer time off
  • Opportunities for career advancement and professional development
About Enterprise Mobility

Enterprise Mobility is a leading provider of commercial vehicle rental services, with a global network of over 9,500 locations. We are a family-owned business with a strong commitment to diversity, equity, and inclusion, and we are proud to be recognized as a Top 50 Employer for Women and a Disability Confident Leader.

Why Join Us?

As a Customer Assistance Representative with Enterprise Mobility, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and make a real impact on our customers' experiences. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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