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Hospitality Coordinator

2 months ago

Maidstone, Kent, United Kingdom Hays Specialist Recruitment Limited Full time
Job Title: Guest Experience Coordinator

We are seeking a highly organized and detail-oriented Guest Experience Coordinator to join our team at Hays Specialist Recruitment Limited. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences at our exclusive events and venues.

Key Responsibilities:
  • Collate and verify itinerary information from suppliers and clients
  • Update records systems with client information and preferences
  • Manage guest communication, including phone and email correspondence
  • Coordinate the allocation and distribution of tickets, guest packs, and other event materials
  • Work closely with the Guest Experience Manager to ensure exceptional guest experiences
Requirements:
  • Excellent organizational and time management skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and analytical problem-solving skills
  • Confident communication and customer service skills
  • Proficiency in basic spreadsheets and email software
What We Offer:
  • Competitive salary of £25,000 per annum
  • 25 days annual leave plus 8 bank holidays
  • Flexible working hours and a break-out area with gym, kitchen, and games console
  • Salary sacrifice options for gym membership and Costco membership

If you are a motivated and detail-oriented individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.