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Furniture Collection Coordinator

2 months ago

Dumfries, Dumfries and Galloway, United Kingdom Salvation Army Trading Co. Ltd. Full time

Job Summary:

We are seeking a dedicated and customer-focused individual to join our team as a Volunteer Drivers Mate. As a key member of our operations team, you will play a vital role in supporting our drivers in the collection and delivery of furniture donations.

Key Responsibilities:

  • Assist drivers in organizing and collecting furniture donations, ensuring efficient and safe transportation.
  • Provide exceptional customer service to donors, responding to their queries and concerns in a professional and courteous manner.
  • Actively promote Gift Aid signups, ensuring that donors are aware of the benefits and process.
  • Maintain accurate records of collections and deliveries, utilizing our database to track and analyze data.

What We Offer:

As a Volunteer Drivers Mate, you will have the opportunity to develop new skills, gain valuable experience, and make a real difference in your community. You will be part of a dynamic and supportive team, working together to achieve our mission of providing essential services to those in need.

Requirements:

To be successful in this role, you will need to be a team player with excellent communication and organizational skills. You should be comfortable working in a fast-paced environment and be able to adapt to changing circumstances. A basic understanding of customer service principles and a willingness to learn and develop new skills are essential.