Food and Beverage Service Assistant
1 week ago
We are seeking a reliable and enthusiastic individual to join our Food and Beverage Team at the Everglades Hotel. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities:
- Serve food and beverages to guests, ensuring the highest standard of service and meeting their needs and expectations.
- Maintain the cleanliness and presentation of the service areas, adhering to Hastings Standards.
- Ensure all cash, charges, floats, and till procedures are carried out correctly.
- Greet guests and respond to their queries in a professional and courteous manner.
- Ensure all equipment and materials are used correctly and report any issues immediately.
- Maintain the security of stock areas and report any breaches.
- Be knowledgeable about the hotel's offerings and proactively promote them to guests.
- Deal with guest concerns politely and efficiently, reporting them to the Supervisor/Manager on duty.
- Work effectively with colleagues to maintain a harmonious working environment.
- Comply with all health, safety, and hygiene policies and procedures.
About You
We are looking for someone with excellent communication and basic numeracy skills, a professional appearance, and a good command of the English language. Previous experience in serving food and beverages is desirable but not essential, as we provide full training to our team members.
About Hastings Hotels
Hastings Hotels is a family-owned, luxury hotel group based in Northern Ireland, with a reputation for quality and excellence. We value our people and offer a range of benefits, including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development.
What We Offer
We offer a competitive rate of pay, ranging from £8.00ph to £11.50ph, depending on age. We also provide a range of benefits, including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development.
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application by [Closing Date].
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