Food and Beverage Team Lead

7 days ago


Londonderry, United Kingdom Shipquay Hotel Full time

Job Summary:

Shipquay Hotel is seeking a highly skilled Food and Beverage Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth running of our restaurant and bar, providing exceptional customer service, and contributing to the overall success of our business.

Key Responsibilities:

  • Provide caring and courteous service to our guests, prioritizing their needs and ensuring a high level of customer satisfaction.
  • Take ownership of issues that arise and report to senior management, providing solutions and recommendations for improvement.
  • Assist with the management of variable costs, including wages, utilities, and equipment maintenance, to ensure efficient use of resources.
  • Develop and implement ideas for increasing sales and promotions in the restaurant, working closely with senior management to drive business growth.
  • Maintain control of man-hour costs by working directly with management to optimize staffing levels and schedules.

Requirements:

  • Minimum 1 year experience at supervisory level or higher in a busy food and beverage environment.
  • Leadership qualities, with the ability to set a positive example and manage staff to maintain high standards.
  • Basic Food Hygiene Certificate preferred.
  • Working knowledge of Environmental Health and Safety and Food Hygiene legislation.
  • Previous experience working within a hotel or similar establishment.

Additional Benefits:

  • Tips
  • Discounted or free food
  • 8 hour shift


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