Service Operations Manager

7 days ago


Livingston, West Lothian, United Kingdom William Fish Ltd Full time

Job Summary:

We are seeking a highly skilled Service Controller to join our team at William Fish Ltd, a leading global company in the construction equipment industry. As a Service Controller, you will play a critical role in ensuring the smooth operation of our equipment and providing exceptional customer service.

Key Responsibilities:

  • Coordinate and manage the maintenance and repair of our equipment fleet
  • Develop and implement effective maintenance schedules to minimize downtime and maximize equipment availability
  • Collaborate with cross-functional teams to resolve equipment-related issues and improve overall operational efficiency
  • Provide exceptional customer service and support to our clients
  • Contribute to the development and implementation of business strategies to drive growth and profitability

Requirements:

  • Proven experience in a similar role, preferably in the construction equipment industry
  • Strong technical knowledge of equipment maintenance and repair
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; degree in a related field preferred

What We Offer:

  • Competitive basic salary and paid overtime
  • Contributory pension scheme
  • Career development opportunities
  • 23 days holiday
  • Bupa plan
  • Life/illness cover
  • Additional benefits

Location:

Our Scotland branch is based near Livingston, and we offer a competitive salary and benefits package to attract and retain top talent.


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