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Service Operations Manager

2 months ago

Livingston, West Lothian, United Kingdom William Fish Ltd Full time
Job Overview

We are seeking a highly skilled Service Controller to join our team at William Fish Ltd, a leading global company in the construction equipment industry. As a Service Controller, you will play a crucial role in ensuring the smooth operation of our equipment and providing exceptional customer service.

Key Responsibilities
  • Coordinate and manage the maintenance and repair of construction equipment
  • Develop and implement effective maintenance schedules to minimize downtime and maximize equipment productivity
  • Collaborate with cross-functional teams to resolve equipment-related issues and improve overall efficiency
  • Provide exceptional customer service and support to internal and external stakeholders
What We Offer
  • Competitive basic salary and paid overtime
  • Contributory pension scheme and career development opportunities
  • 23 days holiday and Bupa plan
  • Life and illness cover, plus additional benefits
Requirements

To be successful in this role, you will need:

  • Strong technical knowledge of construction equipment and maintenance practices
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High level of organization and time management skills
Location

This role is based at our Scotland branch, which is part of our global operations.