Product Coordinator

2 days ago


Bathgate, West Lothian, United Kingdom The Scottish Government Full time
About the Role

This is an exciting opportunity to join The Scottish Government in the Social Security Directorate as a Product Coordinator, helping to deliver vital benefits for the people of Scotland.

The Social Security Directorate has been created to design and implement devolved benefits for Scotland, enabling the delivery of 16.5 million payments per year, to an estimated two million people.

This vacancy sits within the Programme Management and Delivery Division and will support our various teams within the programme.

Key Responsibilities
  • Analyse, develop and enhance master product plans, Risks – Assumptions – Issues – Dependencies (RAID) logs, resource plans and a variety of progress reports.
  • Maintain, process & control documents that support product deliverables including plans, RAID logs, Agile backlog tracking & development, tests etc.
  • Provide support to and maintain processes for Audit, Assurance or compliance related activities.
  • Assist implementation of best practice by promoting the use of Programme & Project Management methodology.
  • Assist Product or Technical Platform owners to plan, manage and report on all areas of delivery.
  • Support the Programme Office to manage and report on plans, project deliveries, resources and budgets across the Programme.
  • Carry out Secretariat duties for relevant Divisional & programme / project meetings: coordinate members, record agendas and papers, manage actions, analyse and report on outcomes.
Essential Knowledge and Competencies
  • Comprehensive experience of identifying, sourcing and analysing information to produce concise, well-structured and accurate written and numeric work.
  • Excellent verbal and written communication skills used to build good professional relationships with a range of internal and external stakeholders.
  • Experience in supporting, and maintaining the governance for projects which are using project management methodologies such as Agile and Prince 2.
  • Ability to manage time and ensure that project/process deadlines are met.
  • Self-Awareness, Communications and Engagement, Analysis and Use of Evidence, Improving Performance.
What We Offer

We offer meaningful careers, the chance to develop skills in an inclusive culture, and flexible working to support a healthy work-life balance.

Our benefits package includes:

  • Competitive civil service salary
  • Contributory pension package
  • Generous leave allowance - 5 weeks, rising to 6 weeks after 4 years
  • Flexible working arrangements with the option to accrue additional days off
  • Hybrid working options with base locations in Edinburgh and Glasgow
  • Learning and development and career progression opportunities
  • Health and wellbeing support including 24 hour access to our Employee Assistance Programme
  • Employee discount scheme


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