Customer Service Associate

3 weeks ago


London, Greater London, United Kingdom German Doner Kebab Full time

Front of House Team Member

Join a vibrant team at a leading restaurant brand that is transforming the kebab sector with premium offerings and outstanding service. At German Doner Kebab, we are committed to delivering an exceptional dining experience to our patrons.

We are looking for motivated Team Members who can uphold our brand values and guarantee customer satisfaction. If you possess a cheerful demeanor and a dedication to providing excellent service, we would love to have you on board.

Key Responsibilities:

  • Ensure guest satisfaction is the top priority
  • Assist customers in choosing menu options and suggest additional items
  • Accurately process orders using the point-of-sale system
  • Deliver orders to the kitchen and assist in food and beverage preparation
  • Maintain high standards for food presentation
  • Encourage the promotion of additional menu items to enhance the dining experience
  • Handle transactions and provide guests with receipts
  • Welcome guests with warmth and sincerity
  • Respond to phone inquiries and provide assistance
  • Keep all guest areas clean and organized
  • Ensure all orders are complete and ready for service
  • Follow brand guidelines and provide exceptional service

Qualifications:

  • Strong communication skills and active listening abilities
  • Maintain a professional appearance at all times
  • Approach tasks with enthusiasm and a positive attitude
  • Exhibit a helpful demeanor and deliver excellent customer service
  • Adapt to evolving business needs with flexibility and efficiency
  • Possess comprehensive knowledge of the menu and allergens

Becoming a part of our team at German Doner Kebab offers an excellent opportunity for professional growth and development. Begin your journey with us today.



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