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Customer Service Associate

2 months ago

London, Greater London, United Kingdom Drake's Full time
Job Overview

Drake's is seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Build and maintain strong relationships with customers to drive repeat business and increase sales
  • Stay up-to-date on product knowledge and features to effectively communicate with customers and meet their needs
  • Maintain a clean and organized store environment, including visual merchandising and inventory management
  • Assist with visual merchandising and store displays to create an engaging and inviting shopping experience
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Participate in quarterly stock takes and other inventory management tasks as needed
  • Perform other duties as assigned by management to support the success of the store

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong product knowledge and ability to learn quickly
  • Ability to lift up to 25 pounds and stand for long periods of time
  • Availability to work a variety of shifts, including weekends and holidays