Administrative Assistant

1 week ago

Walsall, Walsall, United Kingdom Walsall Housing Group Full time

Job Summary

We are seeking a highly motivated and organized Business Administration Apprentice to join our Executive Support team at Walsall Housing Group. As a key member of our team, you will provide administrative support to our business and colleagues while completing a Level 3 Apprenticeship in Business Administration.

Main Responsibilities

  • Act as the initial point of contact for colleagues, customers, partners, and the general public, fostering good relationships and providing exceptional customer service.
  • Ensure accurate file management, reporting, and accounts of information using our IT systems and databases.
  • Support the team with all administrative activities in a timely and accurate manner.
  • Assist in reviewing working practices on a regular basis to ensure continuous improvement and a high level of service to our customers.

Requirements

  • A commitment to undertaking a Level 3 qualification in Business Administration.
  • Excellent written and verbal communication skills.
  • A positive attitude that demonstrates self-motivation and accountability.
  • The ability to work productively and achieve high standards of customer service while meeting deadlines.
  • The ability to use own initiative, managing own time and priorities.
  • The aptitude to be flexible and responsive to allow a wide range of skills to be developed during the apprenticeship.
  • Good IT skills, including the ability to confidently use all Microsoft Office applications and confidently input, interpret, and analyze data.
  • The ability to work collaboratively with internal colleagues and external organizations/agencies to ensure individual customer needs are met.

What We Offer

In return, you will receive a competitive salary, 27 days annual leave, a defined benefit pension scheme, health cash plan, and a range of shopping and leisure discounts. We are committed to creating an inclusive and dynamic workplace culture, where all colleagues can thrive and feel comfortable being themselves.

About Us

As a proud member of the Sunday Times Best Places to Work 2024, we strive to empower our employees to make a meaningful impact in our communities. We are committed to equality, diversity, and inclusion, and we welcome disabled applicants for all our roles. We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role.

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