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Customer Service Administrator
2 weeks ago
Walsall, Walsall, United Kingdom Walsall College Full timeWe are seeking an experienced administrator to provide data processing and administrative support to our Management Information Services department.This role requires a strong understanding of data compliance standards and knowledge of the Student Loans (FE & HE) and Student Bursaries.The ideal candidate will have demonstrable experience of handling data and...
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Customer Service Administrator
2 months ago
Job Summary:
We are seeking an experienced administrator to join our Management Information Services department at Walsall College. As a key member of our team, you will provide outstanding, flexible, and proactive data processing and administrative support.
Key Responsibilities:
- Provide data processing and administrative support to the Management Information Services department.
- Ensure accurate and timely data input and processing.
- Develop and maintain effective relationships with colleagues and stakeholders.
- Contribute to the development and implementation of administrative processes and procedures.
- Participate in training and professional development opportunities to enhance skills and knowledge.
Requirements:
- 5 GCSEs Grade A* - C (Grades 9 – 4), including Level 2 Maths and English (or equivalent / demonstrable skills at that level).
- Relevant level 3 qualification such as Business Administration.
- Excellent attention to detail and data input skills.
- Strong understanding of data compliance standards in line with funding agency rules.
- Knowledge of the Student Loans (FE & HE) and Student Bursaries.
What We Offer:
- Competitive salaries.
- Up to 29 days annual leave, plus additional generous additional closure days and bank holidays.
- Enrolment into the West Midlands Pension Fund with generous employer contributions.
- Outstanding staff training and team building programme.
- ZEST is the College's Health & Wellbeing initiative for our staff.
- Staff incentive schemes including Cycle to Work scheme and 'Best of Walsall' discounts.
- Simply Health care scheme.
- Employee Assistance Programme.
- Reward and recognition scheme.
- State of the art campuses with the latest industry facilities.
About Us:
We are passionate about promoting equality of opportunity and creating a working environment where diversity is recognised and celebrated. We particularly welcome applications from candidates from Black Minority Ethnic origin and those with a disability.
We uphold fundamental British Values and expect all our employees to do the same. All appointments are subject to safer recruitment checks, including previous employment checks, online searches, and an Enhanced DBS Check.
