Restaurant Supervisor

2 days ago


London, Greater London, United Kingdom The Ivy Collection Full time

About The Ivy Collection

The Ivy Collection is a renowned hospitality group with a rich history of over 100 years, celebrated for its exceptional fine-dining experiences.

Job Summary

We are seeking a highly skilled and experienced Private Dining Room Supervisor to join our team at The Ivy Collection. As a key member of our Front of House team, you will be responsible for ensuring the seamless operation of our Private Dining Room, providing exceptional service to our guests, and maintaining the highest standards of quality and excellence.

Key Responsibilities

  • Service Delivery: Provide exceptional service to our guests, ensuring their needs are anticipated and exceeded.
  • Team Management: Lead and motivate the Private Dining Room team, ensuring seamless communication and collaboration.
  • Quality Control: Maintain the highest standards of quality and excellence in all aspects of service, including food, beverage, and ambiance.
  • Training and Development: Identify and address training needs within the department, ensuring all team members are equipped to deliver exceptional service.
  • Reporting: Provide regular reports to the Restaurant Manager, highlighting areas of success and opportunities for improvement.

About You

We are looking for a highly skilled and experienced Private Dining Room Supervisor who possesses a strong track record of delivering exceptional service in a fast-paced, high-pressure environment. You will be a natural leader, able to motivate and inspire your team to achieve excellence. You will be solution-driven, proactive, and able to work effectively under pressure.

Requirements

  • Experience: At least 1+ years' experience in a Private Dining Room or similar role.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Knowledge: Strong knowledge of fine dining service standards, including food, beverage, and ambiance.
  • Personal Qualities: Professional approach, solution-driven, and proactive.

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