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Restaurant Supervisor

2 months ago


London, Greater London, United Kingdom Sexy Fish Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Sexy Fish. As a Restaurant Supervisor, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant runs smoothly and efficiently.

Key Responsibilities:

  • Lead the Service Team: Supervise and train a team of servers, bartenders, and hosts/hostesses to ensure that they are providing excellent service to our guests.
  • Manage the Dining Room: Oversee the dining room operations, including seating, table management, and guest flow.
  • Handle Cash and Credit Transactions: Process cash and credit transactions accurately and efficiently, while maintaining a high level of customer service.
  • Manage Inventory and Supplies: Monitor and manage inventory levels, including food, beverages, and supplies, to ensure that we are always stocked and ready to serve.
  • Collaborate with the Management Team: Work closely with the management team to achieve sales goals, manage labor costs, and maintain a high level of customer satisfaction.
  • Ensure a Safe and Healthy Environment: Maintain a clean and safe environment for our guests and staff, including adhering to health and safety regulations.

Requirements:

  • Previous Experience: Previous experience in a high-end restaurant or hospitality setting is highly desirable.
  • Excellent Communication Skills: Excellent communication and interpersonal skills, with a polished and professional demeanor.
  • Ability to Work Under Pressure: Ability to work under pressure in a fast-paced environment, while maintaining a high level of customer service.
  • Strong Numerical Skills: Strong numerical skills and attention to detail, with experience handling cash transactions.
  • Flexibility: Flexibility to work evenings, weekends, and holidays as required.
  • Passion for Food and Wine: A passion for food and wine is a plus.

Benefits:

  • Generous Discount: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
  • Unrivalled Opportunities: Unrivalled opportunities for progression across the Group.
  • Paid Overtime: Paid overtime.
  • Holiday Entitlement: 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a Friend Scheme: Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive Access: Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets, and much more.
  • Reward Programmes: Reward programmes, long service awards, and staff recognition and incentives.