Bank Call Handler
3 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as a Bank Call Handler. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of patient transport services.
Key Responsibilities:- Manage and coordinate the dispatch of operational crews to ensure timely and efficient collection and delivery of patients.
- Receive and respond to patient transport requests and queries in a professional and polite manner.
- Perform general clerical duties, including data input, form completion, and maintenance of accurate records.
- Collaborate with colleagues and hospital staff to maintain patient flow and resolve urgent problems.
EMED Group is the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. We are committed to providing equal opportunities and strive to create an inclusive and safe working culture for all.
We are passionate about delivering transport services that improve the health and wellbeing of people across our local communities. If you share our values and are looking for a challenging and rewarding role, we encourage you to apply.
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Bank Call Handler
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob Title: Bank Call HandlerWe are seeking a highly organized and customer-focused individual to join our team as a Bank Call Handler. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of patient transport services.Key Responsibilities:Manage and coordinate the dispatch of operational crews to ensure timely...
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Bank Call Handler
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob Title: Bank Call HandlerWe are seeking a highly organized and customer-focused individual to join our team as a Bank Call Handler. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of patient transport services.Key Responsibilities:Manage and coordinate the dispatch of operational crews to ensure timely...
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Bank Call Handler
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob Title: Bank Call HandlerWe are seeking a highly organized and customer-focused individual to join our team as a Bank Call Handler. As a key member of our operations team, you will be responsible for managing patient transport and ensuring the smooth delivery of services to our patients and customers.Key Responsibilities:Manage patient transport bookings...
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Bank Call Handler
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob Title: Bank Call HandlerWe are seeking a highly organized and customer-focused individual to join our team as a Bank Call Handler. As a key member of our operations team, you will be responsible for managing patient transport and ensuring the smooth delivery of services to our patients and customers.Key Responsibilities:Manage patient transport bookings...
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Bank Call Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob Title: Bank Call HandlerWe are seeking a highly organized and customer-focused individual to join our team as a Bank Call Handler. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of patient transport services.Key Responsibilities:Manage and coordinate the dispatch of operational crews to ensure timely...
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Bank Call Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob Title: Bank Call HandlerWe are seeking a highly organized and customer-focused individual to join our team as a Bank Call Handler. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of patient transport services.Key Responsibilities:Manage and coordinate the dispatch of operational crews to ensure timely...
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Bank Controller/Call Handler
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeWe are seeking a skilled Bank Controller/Call Handler to join our team at EMED Group. As a key member of our operations team, you will be responsible for managing patient transport and ensuring the smooth flow of patients across our control areas.Key responsibilities include:Receiving and processing patient transport requests in a timely and efficient...
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Claims Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeFNOL Claims HandlerAbout the RoleWe are seeking a highly skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our customers, you will play a crucial role in delivering exceptional customer service and ensuring seamless claims processing.Key ResponsibilitiesManage inbound calls and make outbound calls to take...
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Claims Handler
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeFNOL Claims Handler RoleWe are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our customers, you will play a crucial role in our customer journey.Key Responsibilities:Take accurate and detailed information about new claims via telephone, email, or electronic claims formsManage inbound and outbound calls...
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Call Centre Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking a skilled and compassionate Call Handler to join our team at EMED Group. As a Call Handler, you will play a vital role in ensuring our patients receive the highest level of care and respect from their initial phone call.Key ResponsibilitiesBooking discharges and transfers from hospital, often under time-critical...
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Call Centre Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking a skilled and compassionate Call Handler to join our team at EMED Group. As a Call Handler, you will play a vital role in ensuring our patients receive the highest level of care and respect from their initial phone call.Key ResponsibilitiesBooking discharges and transfers from hospital, often under time-critical...
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Call Centre Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking a skilled and compassionate Call Handler to join our team at EMED Group. As a Call Handler, you will play a vital role in ensuring our patients receive the best possible care and support.Key ResponsibilitiesBooking discharges and transfers from hospital, often under time-critical circumstancesBooking regular journeys for renal...
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Claims Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeJob Title: EL/PL Claims HandlerAt Davies, we are seeking a talented Liability Claims Handler to join our growing Casualty team. The ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.Key Responsibilities:Liaise with Insurers, Policyholders, and Brokers to progress claims...
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Claims Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler - Liability ExpertWe are seeking a talented Claims Handler to join our growing Casualty team. The ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.As a Claims Handler, you will be responsible for:Liaising with Insurers, Policyholders, and BrokersInvestigating allocated...
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Commercial Insurance Account Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Uniting People Full timeJob Title: Commercial Insurance Account HandlerWe are seeking an experienced and enthusiastic Commercial Insurance Account Handler to join our busy Commercial team within our Insurance Broking business. The role will be office based out of our Manchester Headquarters.About the Role:Offer first-class service to our customers and help maintain and build...
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Insurance Broker
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Uniting People Full timeInsurance BrokerWe are seeking an experienced and enthusiastic SME/Commercial Insurance Account Handler to join our busy Commercial team within our Insurance Broking business. The role will be office based out of our Manchester Headquarters. As an Account Handler, you will be responsible for offering first-class service and helping maintain and build...
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Insurance Broker
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Uniting People Full timeInsurance Broker - SME/Commercial Account HandlerWe are seeking an experienced and enthusiastic SME/Commercial Insurance Account Handler to join our busy Commercial team within our Insurance Broking business. The role will be office based out of our Manchester Headquarters.Key Responsibilities:Offer first-class service to customers and maintain and build...
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Ambulance Controller
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob Title: Controller/Call HandlerWe are seeking a skilled and organized individual to join our team as a Controller/Call Handler. This role is responsible for managing the dispatch and management of operational crews to ensure timely and efficient collection and delivery of patients between destinations.Main Responsibilities:Plan and manage daily and future...
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Bank Community Complex Care Nurse Specialist
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Midlands Partnership NHS Foundation Trust Full timeJob Title: Bank Community Complex Care NurseWe are seeking a skilled and dedicated Bank Community Complex Care Nurse to join our team at Midlands Partnership NHS Foundation Trust. As a Bank Nurse, you will provide high-quality care to patients with complex needs in their own homes or community settings.About the RoleThis is an exciting opportunity to work in...
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Bank Community Complex Care Nurse Specialist
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Midlands Partnership NHS Foundation Trust Full timeJob Title: Bank Community Complex Care NurseWe are seeking a skilled and dedicated Bank Community Complex Care Nurse to join our team at Midlands Partnership NHS Foundation Trust. As a Bank Nurse, you will provide high-quality care to patients with complex needs in their own homes or community settings.About the RoleThis is an exciting opportunity to work in...